Get The Travel Job or Promotion

Travel and tourism employs over 300 million people globally. College graduates, colleagues, and industry contacts could all be looking at the same promotion or job that has grabbed your attention. Making the assumption that you will automatically move up or be considered because you already work within the business, will most likely lead to disappointment. The candidate (internal or external) who is following a well thought out career plan and who makes time to thoroughly prepare for opportunities and interviews will be the winner.

After completing this course, you will be able to:

• Create a career plan and vision board to help keep you focused on what success looks like and how to achieve it, either when climbing the career ladder or continuing in the same role
• List the essential elements of a great CV
• Recognise that failure to prepare in detail for an interview will lead to a decline
• Recite the preparation required to guarantee a successful interview
• Prepare a list of answers to the most commonly asked interview questions
• List a number of methods which will help you to overcome nerves
• Explain how to use your voice and body language to add impact and meaning to your interview discussion
• Recognise the value of feedback and use it to change weaknesses into strengths
• Describe how to negotiate a job offer

We would also encourage you to complete our ‘Presentation Skills in Travel’ course which can be accessed from the travel courses page on the Ambitions Travel Training website.

Fi Morrison-Arnthal

Fi is a qualified training and development specialist who has spent her career leading, training, coaching, developing, and recruiting within travel and hospitality.

Her career started as a junior manager with a boutique hotel chain, learning all areas of hotel operations including sales, service and management, before moving into leisure travel with Lunn Poly (TUI), first as a travel consultant, and latterly as Progression Regional Sales Manager. Winning several awards, Fi’s achievements included ‘Shop of the Year’, ‘Highest Revenue Increase of the Year’ and ‘100% Mystery Shopper Awards’.

As Co-op Travelcare’s Training and Development Manager, Fi led a team of national training officers, providing training and development to over 400 branches, call centres and business travel operations. She was responsible for winning national training awards from Travel Weekly and TTG for the design and results generated from innovative courses.

Moving to Cape Town in 2005, Fi became Go2Africa.com’s Head of Sales, Operations and Organisation Development. Growing the sales team from 16 to over 50 high-performing Africa Safari Specialists, she was given the autonomy to strategically lead and manage multiple departments and functions, achieving high year-on-year profitability consistently throughout her tenure.

Returning to retail leisure travel, Fi joined Pentravel, South Africa’s largest independent retail travel chain, as its National Sales and Organisation Development Manager. Implementing people, training, sales and organisation development initiatives, policies, and procedures, she led the business to exceed all previous year profits and annual budgets.

Forming Big Ambitions, a business consultant company in 2013, Fi helped prominent international travel businesses recruit and train travel people. Recognised as ‘the’ travel sales trainer in South Africa, she was the Mystery Shopper for South Africa’s Travel News Weekly and ETNW and chosen by South Africa’s number one Travel Industry Portal, ‘Travel Info’, to write its e-learning sales programme.

Fi returned to the UK in 2015, and is now the Managing Director at Ambitions Travel Recruitment and eLearning She is relied upon and chosen by some of the world’s largest travel, hospitality, and technology brands to assist with their people plans.

View Linkedin Profile